Track Your Order
A little paper joy, on its way to you.
Follow your Parchment & Petals parcel using the tracking information attached to your order.
Follow your parcel
Sign in with the email address you used at checkout, then select your order to see its status and available tracking details. Select the tracking link to follow your parcel with its carrier, including Canada Post or Purolator.
You can also open your shipping confirmation email and follow its tracking or order-status link. This takes you to the tracking information for your own order.
Where is my order number?
You’ll find your order number in the order confirmation sent to your email address or phone after checkout. Your order number identifies your purchase; your carrier tracking number identifies your parcel. They are different numbers.
If the order-status page asks you to verify your details, use your order number and the email address or phone number you used at checkout.
Can’t see tracking yet?
Tracking is available when a tracking number has been added to your shipment. If your order has no tracking number, there won’t be a parcel-tracking link to follow.
A little help along the way
If you can’t find your confirmation or need a hand with your delivery, contact us with your order number, if available, and the email address you used at checkout. We’ll help you find your paper treasures.